Privacy Policy
Last updated: June 25, 2025
Personal Information
We collect information you provide directly to us, such as when you create an account, update your profile, create events, book tickets, or contact us. This may include your name, email address, profile information, event details, booking information, payment details, and any files or images you upload to our platform.
Event and Booking Information
When you create events or make bookings, we collect event details, guest lists, check-in data, venue information, pricing details, and related event management data to provide our social event management services.
Usage Information
We automatically collect certain information about your use of our services, including your IP address, browser type, operating system, referring URLs, access times, pages viewed, and interactions with events and other users.
Device Information
We may collect information about the device you use to access our services, including hardware model, operating system version, unique device identifiers, and mobile network information.
Location Information
With your consent, we may collect location data to help you discover nearby events, provide venue directions, and enhance location-based features of our platform.
We use the information we collect to:
- Provide, maintain, and improve our social event management platform
- Enable event creation, booking, and management functionality
- Process payments and send booking confirmations and updates
- Facilitate communication between event organizers and attendees
- Provide check-in and door management services for events
- Send event reminders, updates, and important notifications
- Enable social features like following other users and discovering events
- Generate event analytics and insights for organizers
- Provide customer support and respond to your inquiries
- Detect and prevent fraud, spam, and unauthorized activities
- Personalize your experience and improve our platform
- Comply with legal obligations and enforce our terms of service
We may share your information in the following circumstances:
With Event Organizers
When you book tickets or attend events, we share relevant information with event organizers to facilitate event management, including your name, booking details, and check-in status.
With Other Users
Your public profile information may be visible to other users of the platform. Event organizers can see attendee information for their events. We provide privacy controls to manage what information you share.
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing (Stripe), email delivery, data analysis, hosting services, and customer service. We ensure these providers maintain appropriate security standards.
With Your Consent
We may share your information with third parties when you give us explicit consent to do so, such as when integrating with third-party services or sharing event data.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities, court orders, or legal processes.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure payment processing, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Event data and booking information may be retained for business and legal purposes even after events conclude. When we no longer need your personal information, we will securely delete or anonymize it.
Depending on your location, you may have certain rights regarding your personal information:
- Access and receive a copy of your personal information and event data
- Rectify inaccurate personal information
- Request deletion of your personal information and associated data
- Object to or restrict processing of your personal information
- Data portability for your content and event data
- Withdraw consent where processing is based on consent
- Control privacy settings and manage what information you share
- Opt-out of marketing communications
To exercise these rights, please contact us using the information provided below. You can also manage many of these preferences through your account settings.
We use cookies and similar tracking technologies to collect and track information about your use of our services, maintain your session, and improve functionality. For more detailed information about our use of cookies, please see our Cookie Policy.
Our platform may integrate with third-party services such as payment processors, social media platforms, calendar applications, and mapping services. These integrations are governed by the privacy policies of those third parties. We encourage you to read their privacy policies before connecting these services to your ListMe account.
Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately and we will take steps to remove such information.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we may also send you an email notification. Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: privacy@listmehq.com
Support: support@listmehq.com
Address: ListMe HQ
[City, State, ZIP Code]
[Country]